This Privacy Policy explains how SnapNest Studio collects, uses, shares, retains, and deletes personal data in connection with its website and small event photography services. It applies to inquiries, bookings, on-location sessions, private gallery delivery, and related communications handled in Singapore and nearby districts.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
Depending on how you interact with SnapNest Studio, we may collect your name, email address, phone number if you provide it, inquiry message, shoot requirements, preferred date, and session details. We also process limited technical data such as server request metadata and browser or device information when you visit the website or submit a form.
We receive personal data from contact forms, email, phone calls, and other booking-related communications. Technical information is collected automatically through website requests and basic security logs. If you share event details, venue information, or access instructions, we process that information as part of the booking and coverage review.
The website uses essential cookies needed for basic operation and preference cookies that help remember privacy-related choices. We do not confirm the use of analytics or marketing cookies on the basis of the current website facts.
We use cookies that are necessary for site operation and to store privacy preferences. You can usually block or delete cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.
We use personal data to answer enquiries, review event requirements, prepare quotes, confirm bookings, coordinate access, carry out photography services, curate and edit images, deliver private galleries, maintain website security, and manage payment or administrative records. We may also use limited technical data to keep the website functioning properly and to troubleshoot delivery issues.
We may share limited personal data with service providers that help us operate the website, manage communications, support technical delivery, or process payments. These parties are expected to use the data only for the services they provide to us and to handle it with appropriate confidentiality safeguards. We do not state that any broader advertising or tracking partner is active.
We may disclose personal data if required to comply with applicable law, lawful requests from public authorities, court orders, or similar legal obligations. We may also share information where disclosure is necessary to protect our rights, investigate misuse, or address a security issue.
You may ask us to access, correct, or update personal data that we hold about you, and you may also raise concerns about how it is being used. Where a request cannot be fully granted, we will explain the practical or legal reason and the steps available to you. We may need to verify your identity before acting on a request.
To make a privacy request, use one of the contact channels listed in this policy and describe the data or issue involved. We will review the request, confirm whether additional information is needed, and respond within a reasonable period under applicable law. If a request affects booking records or service delivery files, we may retain limited information where required for legal or operational reasons.
We retain personal data for the period needed to respond to enquiries, manage bookings, deliver edited galleries, maintain business records, and meet legal or security obligations. When the relevant purpose ends, we delete the data or de-identify it where that is appropriate and permitted. Some records may remain longer if they are needed to resolve disputes, support accounting, or comply with legal requirements.
If we update this policy, we will revise the website version and may provide a notice through an appropriate service channel when the change is material. The updated version applies from the date it is posted unless a later effective date is stated.
